My Space/ My house (Choose which one you want)New
Do you wish to choose the pitch for your caravan or the accomodation number? Would you like to book a pitchor an accommodation but you want to be sure that you will be staying next to your friend? Would you like to know which pitch it will be?
At Camping Riu there is a system called MySpace for caravans and MyHouse for accommodation, motor-homes or trailer tents.
In order to get one of the above mentioned pitches,bungalows mobil-homes or glampings you have to accept the conditions of the contract mentioned below. The payment made by the customer implies the acceptance of the conditions.
Conditions of the contract MySpace for the pitches:
1. It is personal and non-transferable. It is regarded as binding once the first payment is received. No change in the dates nor the people will be allowed unless prior authorisation of the campsite.
2. The pitches for a caravan, motor-home or a trailer tent will be available for the customer from 1 pm on the agreed arrival date. The customer has to leave the pitch by 12 midday on the agreed day of departure. In the event that the customer arrives later than the agreed arrival date or leaves the site earlier than the agreed departure date, the total amount for the entire stay will not be modified.
3. The minimum stay will be of 10 nights in high season and 5 nights in low season. When booking, please indicate the number of adults and children and also select MySpace. Indicate in the comments section which pitch you would like to get and wait for the answer of the campsite.
4. In order to confirm the acceptance of the contract, the customer has to make a payment of 50% by bank transfer or credit card after having received the instructions. The remaining amount to be paid for the planned stay has to be sent by bank transfer or credit card at least 15 days before the arrival date. Not issuing the second payment will imply the cancellation of the contract and therefore the customer loses the right to occupy the requested pitch.
5. Cancellations: See our Cancellation guarantee HERE.
6. Any customer who does not arrive by 12 midday of the day following the planned arrival date loses the right to occupy the pitch. The campsite reserves the right to rent this pitch unless the customer informs the reception about the delay, in which case the booking will remain valid.
7. The administrative costs for the MySpace service are between 1 euro in low season and 5 euros in high season.
The campsite guarantees the customer the right to occupy the requested pitch during their stay as indicated in the contract except for unforeseen circumstances. In this case there will be a refund of the administrative costs for the MySpace service.
Conditions of the contract MyHouse for accommodations:
1. It is personal and non-transferable. It is regarded as binding once the first payment is received. No change in the dates nor the people will be allowed unless prior authorisation of the campsite.
2. The lodgings will be available for the customer from 4 pm on the agreed arrival date. The customer has to leave the pitch by 11 am on the agreed day of departure. In the event that the customer arrives later than the agreed arrival date or leaves the site earlier than the agreed departure date, the total amount for the entire stay will not be modified.
3. The minimum stay will be of 10 nights in high season and 2 nights in low season. When booking, please indicate the number of adults and children and also select MyHouse. Please let us know in the comments section the number you would like to get and wait for the answer of the campsite.
4. In order to confirm the acceptance of the contract, the customer has to make a payment of 50% by bank transfer or credit card after having received the instructions. The remaining amount to be paid has to be sent by bank transfer or credit card at least 15 days before the due arrival. Not issuing the second payment will imply the cancellation of the contract and therefore the customer loses the right to occupy the requested unit.
5. Cancellations: See Cancellation guarantee HERE.
6. Any customer who does not arrive by 12 midday of the day following the planned arrival date loses the right to occupy the unit. The campsite reserves the right to rent this unit unless the customer informs the reception about the delay, in which case the booking will remain valid.
7. The administrative costs for the MyHouse service per night are between 3 euros in low season and 6 euros in high season.
The campsite guarantees the customer the right to occupy the requested Mobile Home, Bungalow or Glamping during their stay as indicated in the contract, except for unforeseen circumstances. In this case there will be a refund of the administrative costs for theMyHouse service.
